Privacy Policy

Last Updated: 1 August 2026

At Elite Plumbing & Construction Ltd, we are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Elite Plumbing & Construction Ltd

Email: info@epacltd.co.uk

Website: www.epacltd.co.uk

Information We Collect

We may collect:

Name
Address
Email address
Telephone number
Project information
Photographs of works before, during and after installation
Payment and invoice information
Job application and recruitment information
Training or course enquiry information
Any information you provide through our website, social media or contact forms.

How We Use Your Information

We use your information to:

Respond to enquiries
Prepare quotations
Carry out bathroom installation and construction services
Manage customer accounts and payments
Arrange appointments
Process job applications and subcontractor enquiries
Respond to training course enquiries
Improve our services
Send marketing communications where you have agreed to receive them.

Marketing

If you choose to receive marketing from us, we may contact you by email, telephone or SMS regarding our services, offers or training courses.

You can unsubscribe or opt out at any time.

Recruitment

If you apply for a role or subcontract opportunity with us, we will use your information solely for recruitment purposes and to contact you regarding your application.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to deliver our services, including:

Payment providers
Software providers
Professional advisers
Suppliers and manufacturers
Legal authorities where required by law

Data Security

We take appropriate steps to keep your information secure and protect it from unauthorised access, loss or misuse.

How Long We Keep Your Information

We only retain personal information for as long as necessary to provide our services, comply with legal obligations and resolve any disputes.

Recruitment information may be retained for up to 12 months.

Your Rights

Under UK GDPR you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to processing
Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies and analytics tools to improve user experience and understand how visitors use our website.

You can manage cookie preferences through your web browser settings.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact: